Program Director

The Program Director oversees the strategic and operational management of the IMPACT program, ensuring high-quality service delivery, supervising staff, and driving program outcomes.

Requirements

• Bachelor’s degree (or higher) in Social Work, Psychology, Public Administration, or a related field.
• At least 3 years supervisory experience or 5 years in program management.
• Proven success with performance outcomes, program execution, and managing budgets.
• Strong understanding of evidence-based practices and compliance in a human services setting.
• Strong leadership and team-building skills.
• Strong understanding of trauma-informed care and culturally responsive practices.
• Proficiency in Microsoft Office Suite and electronic health record systems.
• Excellent emotional intelligence, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced, compliance-driven environment.
• Ability to manage sensitive information with discretion and professionalism.
• Skilled in behavioral interviewing and motivational counseling techniques.
• Commitment to the mission, values, and service standards of Fedcap Inc. and The Fedcap Group.