Project Manager

Project Manager responsible for executing all projects from start to finish, serving as a single point of accountability for their successful completion. Key responsibilities include confirming project instructions, coordinating with account executives, negotiating rates and deadlines, and communicating with clients and linguists.

Requirements

• Confirm clarity of instructions prior to initiating project workflow
• Coordinate with Account Executives to educate/advise clients
• Negotiate rates and deadlines with contract linguists
• Use Computer Assisted Translation tools to maximize consistency and profitability
• Communicate any issues/problems/delays/additional information to Account Executive
• Effectively liaise with other departments
• Perform a Final Eye quality check and issue a Quality Score
• Bill projects completely and accurately within 24 hours of project completion
• Establish and maintain working relationships with contract linguists
• Investigate/resolve client complaints
• Based on management approval, be involved with training of new employees/Account Executives
• Based on management approval, attend trade shows/conferences/client meetings, as needed and/or execute sample jobs and/or projects with a higher level of complexity/difficulty
• Make recommendations to your manager on ways to improve any processes, etc.
• Perform other special projects or duties when required

Benefits

• 401k Matching
• Generous Paid Time Off
• Relocation Assistance