Customer Service Representative - Traditional Chinese Support - Reservation Project

We are seeking a dedicated and customer-focused individual to support Mandarin-speaking customers via email, chat, and phone. The role involves handling customer inquiries, providing accurate information, and resolving concerns. This position is for a full-time, global organization.

Requirements

• Fluent Mandarin and English (spoken and written)
• Strong communication and problem-solving skills
• Previous customer service experience is an advantage
• Willingness to work on a rotational shift schedule including weekends and public holidays
• Must be willing to work on-site at G Tower, Kuala Lumpur

Benefits

• Career growth opportunities
• Visa and relocation assistance available
• Vibrant and inclusive workplace culture