Customer Service Representative - Mandarin - Johor

We are seeking customer service representatives fluent in Mandarin. The role involves handling customer inquiries via email, chat, and phone, resolving issues, and ensuring a positive customer experience. The company offers competitive benefits, training, and career development.

Requirements

• Proficiency in Mandarin (spoken and written) and English.
• Previous experience in customer service or call center environment is an advantage.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks and work under pressure.
• Flexibility to work on rotational shifts, including weekends and public holidays.
• Based in Johor or willing to relocate.

Benefits

• Competitive salary and benefits package
• Paid training and career development opportunities
• Supportive and diverse work environment
• Opportunities to grow within the company