Customer Service Representative - Bahasa Malaysia - Mount Austin

The Customer Service Representative (CSS) will be responsible for responding to customer requests, managing concerns, and providing information based on the queries received via phone and email. The role is critical for maintaining the client's image and ensuring a positive brand experience. The CSS will act as the face of the client and be responsible for maintaining a professional company image.

Requirements

• Education background: Bachelor’s Degree or Diploma/equivalent.
• B2 level English Language proficiency.
• Minimum of 6 months work experience in customer support.
• Fresh graduates are welcome with degrees in relevant fields.
• Call centre experience is advantageous.