Account Management Specialist  - Mandarin - Kuala Lumpur

This position is for an Account Management Specialist with a focus on Mandarin and e-commerce clients. The role involves managing the full sales cycle from onboarding to renewal, optimizing account performance, and identifying upsell/cross-sell opportunities. The company is seeking someone with a strong relationship-building and analytical skillset.

Requirements

• 1-2 years of experience in account management, client success, or sales within e-commerce, digital platforms, or related industries
• Proficient in both Thai and English (B2)
• Strong relationship-building, negotiation, and revenue driving skills
• Ability to analyze account performance and provide strategic recommendations
• Familiarity with CRM tools and data driven decision making
• Familiarity with Thai language