Tier 2 Support Tech

We are looking for an individual who loves helping people, is committed to excellence, and is forward thinking. The Tier 2 Support Technician will help carry out Teal's vision of exceptional client service by setting up and maintaining computer systems to ensure network and server operations run smoothly and securely.

Requirements

• High school diploma; 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Excellent customer service skills and 'can do' attitude.
• Past experience administering server-side technology and networked computing systems.
• Ability to prioritize a wide range of workloads with critical deadlines.
• Highly responsive.
• Excellent oral and written communication skills. Ability to read/speak/write at a high level.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including paid time off, paid holidays, health, dental, vision, life insurance, disability, and retirement plans.
• Ongoing professional development and training opportunities.
• Collaborative and supportive work environment.
• Opportunity to work with cutting-edge technologies and gain hands-on experience.