CRM Manager

Our company, Taxfix Group, is hiring a CRM Manager to lead the development and execution of lifecycle strategies across two brands and multiple countries. The ideal candidate will have 2-4 years of experience in CRM/lifecycle for B2C apps or consumer fintech, with a mix of 'hands-on builder topics' and 'strategy insight contributions'.

Requirements

• 2-4 years in CRM/lifecycle for B2C apps or consumer fintech
• Multi-country exposure is a plus
• Depth with Braze journeys/campaigns and experimentation or a system like Braze
• Comfort working from an event schema
• Hands-on with HTML/CSS for dynamic email templates
• Familiarity with liquid/templating preferred
• Analytical fluency: Looker, Google data studio, Tableau or similar, strong spreadsheet skills; SQL basics a plus
• Familiarity with AI in workflow such as LLM-assisted content
• Good judgment on when humans must be in the loop
• Strong collaborator who surfaces trade-offs early and writes clearly
• Inclusive communication in English; German (or another EU language) a plus

Benefits

• Free mental health coaching sessions and yoga
• Monthly allowance to spend on an extensive range of services
• Employee stock options for all employees
• 30 annual vacation days and flexible working hours
• Generous learning budget to support personal and professional development
• Guidance from internal L&D experts
• Work from abroad for up to six weeks every year
• Free tax declaration filing through the Taxfix app
• Internal support for all personal tax-related questions
• Flexible working hours