Global Telephony Engineer
TalaManila, Philippines • Santa Monica, California, United States • Nairobi, Nairobi County, Kenya • Mexico City, Mexico City, Mexico • Bengaluru, Karnataka, India
Posted September 19, 2025
Full Time
About the Company
Tala is a pioneering financial platform designed to serve the Global Majority by providing instant access to credit, payments, savings, and transfer services through its innovative money app. Leveraging advanced technology and big data analytics, Tala bridges digital and cash ecosystems, offering a unique solution for financial inclusion in emerging markets. With significant investments from leading venture capitalists and recognition on prestigious lists, Tala is committed to unlocking global economic progress through fintech innovation.
Job Description
Tala is seeking a Global Telephony Engineer to manage, support, and scale their global telephony environment. This role involves maintaining high availability and scalability for services like VoIP Infrastructure, PBX systems, and call recording, while also ensuring a unified communications platform for the Operations team. The company focuses on providing financial services to emerging markets, currently serving over 9 million people in multiple countries.
Requirements
- 3+ years of experience in managing and maintaining complex telephony systems
- Deep understanding of VoIP technologies (SIP, GSM, RTP)
- Extensive experience with Asterisk PBX administration
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
