Travel & Customer Service Coordinator (Japan)
SuvodaChiyoda, Japan
Posted August 18, 2025
Contract / Temporary
About the Company
Suvoda is a global clinical trial technology company, bolstered by its merger with Greenphire. Specializing in complex, life-sustaining studies in oncology, CNS, and rare diseases, Suvoda offers a unified platform for managing trials through IRT, eCOA, eConsent, patient payments, and travel solutions. With expert teams and rigorous processes, the company supports sponsors, sites, and patients during critical moments.
Job Description
This contract position requires a passionate and driven individual to support the Global Study Managers in the planning and operations of active clinical trial studies. The role focuses on patient communications, logistical details, and contributing to a positive, innovative team environment. The position involves managing budgets, facilitating communication, and contributing to project profitability.
Requirements
- Manages travel and transportation budget for trial participants.
- Participates in discussions with vendors and internal team members regarding trial participant requirements.
- Supports hospital or clinical staff regarding trial participant enrollments and visit schedules.
- Maintains accurate data, setting up databases and transferring data between internal operating systems.
- Provides patient communication regarding air, hotel and ground accommodations.