Customer Success Manager

We’re looking for an experienced and collaborative Customer Success Manager to drive adoption, retention, and long-term value for our customers.

Requirements

• 10+ years of experience in customer success or full lifecycle account management within the media & entertainment industry or a technical environment
• Ability to develop and maintain strong, long-term relationships with customers
• Experience developing and executing customized success plans for enterprise customers
• Technically minded with ability to quickly learn new technical concepts
• Strategic thinking and ability to communicate complex ideas simply and clearly

Benefits

• Best in class health & dental
• Hybrid work environment
• Unlimited paid time off
• Fitness & wellness stipend
• Taco Tuesday