Assistant Guest Services Manager
Study HotelsPhiladelphia, Pennsylvania, United States
Posted September 21, 2025
Full Time
About the Company
Study Hotels offers high-quality university accommodations that celebrate and enrich the campus experience. Each property blends style and function, reflecting the energy and culture of its university location. Iconic elements like the reading glasses sculpture symbolize the academic environment, while services include full-service hotels, food and beverage, banquet and catering. The company's distinctive approach fosters a stimulating and inspiring stay for students and visitors alike.
Job Description
The Study at University City is seeking a well-groomed and highly competent Assistant Guest Services Manager. This role will provide exceptional hospitality, supervise guest service agents, maintain room inventory, and ensure guest satisfaction. The manager will ensure alignment with Study's brand standards and facilitate guest interaction.
Requirements
- Provide excellent hospitality service.
- Supervise and motivate guest service agents.
- Maintain room inventory and reservations.
- Handle guest check-in and check-out processes.
- Accurately calculate charges and post payments.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
- Paid holidays
- Employee Assistance Program