Technical Accounts Specialist
SpotHeroChicago, Illinois, United States
Posted December 2, 2025
54400 - 68000 USD year
Full Time
About the Company
SpotHero is a fast-growing startup that empowers people to get everywhere, easier. We're building a team of passionate and innovative individuals to join our mission.
Job Description
We're seeking a Technical Accounts Specialist to join our Revenue Operations team! You will be responsible for partnering with Growth Managers, IT & PARCS service vendors, Operators and Integrations to onboard 3rd party integrations onto the SpotHero platform and fulfillment activities for Operators looking to leverage SpotHero services.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field or equivalent hands-on experience in technical support
- 2+ years experience in a technical support role working with Network related products
- Ability to maintain a high level of productivity while managing multiple competing priorities
- Proven understanding of web technologies such as Chrome, Safari, Firefox, etc.
- Good understanding of API technologies and troubleshooting (Postman preferred)
- Beginner SQL knowledge (DataGrip preferred)
- Experience with Salesforce, Jira and Confluence
Benefits
- Generous portion of Medical Premiums
- 50% of Dental and Vision Premiums
- Company-sponsored Life Insurance
- STD
- AD&D coverage
- 401(k) with match and immediate vesting
- Comprehensive leave policies
- Flexible PTO policy
- Udemy License and Personal Learning Budget
- Grubhub weekly lunch stipend for in-office days
- Annual parking stipend
- Wellness program