Director of Retention - Casino & Realsports
Sporty GroupGLOBAL REMOTE
Posted October 17, 2025
Full Time
About the Company
Sporty Group is a consumer internet and technology business offering unrivaled sports media, gaming, social, and fintech platforms to millions of daily active users globally. Our success stems from attracting and retaining intelligent, energetic individuals passionate about creating value for our users through a dynamic work environment that rewards contributions generously. With a proven team of over 500 high achievers, we are committed to growth and innovation.
Job Description
Sporty Group is seeking a Director of Retention to manage and execute their retention strategy for both Casino and Realsports verticals, aiming to maximize player lifetime value. This role involves data-driven lifecycle management, customer engagement, loyalty program design, and collaboration with product, marketing, and operations teams. They are looking for a passionate and data-driven individual to lead their team in a fast-growing, innovative company.
Requirements
- Fluency in English (written and spoken)
- Bachelor’s or Master’s degree in a related field
- Strong track record in retention marketing and operations
- Proven experience in CRM, loyalty programs, VIP management, and player lifecycle marketing
- Analytical expertise in player behavior and campaign performance
- Experience leading cross-functional teams
- Knowledge of responsible gaming practices
- Strong commercial awareness
Benefits
- Competitive salary
- Individual performance-based bonuses
- Annual leave
- Referral bonuses
- Top-of-the-line equipment
- Company retreats
