Coordinates replacement of staff as needed, orders and maintains inventory of supplies. Creates meaningful moments in the lives of residents, visitors, and staff by demonstrating Nextraordinary behaviors.
Requirements
- Coordinates licensed staff replacements and maintains call log in the event of call-offs.
- Maintains staffing sheets and requests for time-off slips.
- Orders, stocks, and prepares bills for resident supplies.
- Acts in emergency situations based on the Safety Manual, Internal and External Disaster Preparedness, and other policies.
- Follows procedures that promote adherence to the Mather Code of Conduct and applicable statutes and regulations of the Corporate Compliance and Medicare Compliance programs.
- Answers telephone calls and responds to visitors as needed to ensure flow of communication.
- Interfaces and coordinates functions that impact residents, vendors, families, physicians, and medical personnel.
- Assists in licensing and survey preparedness and processes.
- Increases personal growth and development through formal and informal education programs.
- Participates in employee wellness opportunities.
- Operates efficiently within established parameters to maximize available resources.
- Participates in sales and promotion of the community.
- Incorporates fiscal responsibility through the provision of efficient, safe, and cost-effective practices in staffing and medical supply management.
- Demonstrates understanding of and commitment to the company Mission, Vision, and Values.
- Creates exceptional experiences for internal and external customers in every interaction.
- Uses a customer-focused approach to problem-solving.
- Maintains a courteous and professional manner through interactions with others.
- Communicates with residents and families in a timely manner.
- Uses discretion in handling confidential information, incorporating all federal, state, and local privacy and confidentiality requirements.
- Interactions with employees, residents, resident representatives, and guests will reflect our commitment to inclusivity.
- Responsible for protecting and advocating for resident rights.
- Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Performance Improvement process.
Benefits
- Generous Paid Time Off
- 401(k) Matching
- Tuition Reimbursement
- Relocation Assistance
