South Carolina Federal Credit Union is seeking a Loss Prevention Operations Specialist to join their team in North Charleston, SC. The successful candidate will be responsible for maintaining open communication with Loss Prevention Management, supporting Loss Prevention functions, and communicating with members, financial centers, and other stakeholders.
Requirements
- Maintain open line of communication with Loss Prevention Management
- Support Loss Prevention in all department functions
- Keep informed of current laws, regulations, and best practices
- Communicate with members, financial centers, insurance and repossession companies, courts, and attorneys
- Review and respond to court documents
- Set up and maintenance accounts
- File and update proof of claims and reaffirmation agreements
- Recommend further action (repossession, legal action, and charge-off)
- Ensure accurate credit reporting
- Process trustee payments
- Correspond with trustees and attorneys
- Facilitate the recovery and remarketing of repossessed collateral
- Perform research and skip tracing
- Communicate with dealerships, repossession companies, tow companies, auctions, and attorneys
- Negotiate payment plans
- Issue required notices
- Ensure accurate credit reporting
- Oversee inventory control
- Cancel back-end products
- File repo damage and secretion claims
- Verify and post auction proceeds
- Recommend further action (legal action and charge-off)
- Maintain vendor contracts
- Negotiate and coordinate settlements with insurance companies for total loss accounts
- Process and forward guarantee of titles
- Cancel back-end products and follow up with dealerships until received
- Process insurance payments
- File GAP and DPW claims
- Communicate with the personal representative and/or estate attorney for deceased accounts
- File creditor’s claims and life insurance claims
- Process claim payments
- Review inventory and property information
- Represent the credit union at estate hearings when necessary
- Obtain and verify proper insurance coverage
- Monitor reports to ensure premiums and refunds are posted
- Audit and maintenance accounts
- File total loss claims
- Process claim payments
- Act as backup for the Loss Prevention Support Specialist
- Continually explore different avenues of recovery
- Balance GLs
- Complete charge-off projections
- Prepare month-end reports and statistics for management
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
