Brand Engagement Manager

The SMB Team is looking for a Brand Engagement Manager to drive top of funnel growth and full funnel acceleration through brand visibility and engagement. This role will own and execute B2B organic social media strategy, manage social engagement, and moderate online communities to build a loyal, active audience.

Requirements

• 5-10+ years of experience in social media management, community engagement, and content creation
• Community management experience, managing online groups, fostering positive discussions, and addressing customer concerns
• Social media scheduling proficiency — has managed content calendars and scheduling systematically
• Content creation and editing skills — able to write clear, engaging, brand-aligned blogs, articles, case studies etc.
• Strong analytics background — comfortable interpreting data, using it to optimize campaigns, and presenting insights to leadership
• Strategic thinker + detailed, hands-on executor — able to own strategy and also roll up sleeves to implement, test, and refine multiple campaigns
• Strong problem solving and conflict-resolution skills, particularly in online community interactions
• Team player, who enjoys being a part of a collaborative, growth-oriented team

Benefits

• 75% of Medical, Dental, Vision insurance for YOU and YOUR FAMILY
• FLEXIBLE VACATION TIME
• EDUCATION – Team member education and learning budget on courses, events and books
• FUN – Company activities, outings, and retreats
• INVESTMENTS – 401(k) with a 3% Match
• WORK STYLE – WFH or come to the office. The choice is yours!