Quality Assurance & Service Delivery Integrity Analyst
SmartPAScotland, United Kingdom
Posted November 13, 2025
30000 - 40000 GBP year
Full Time
About the Company
SmartPA provides industry-leading administrative and business support services to organisations across the globe.
Job Description
SmartPA is seeking a Quality Assurance & Service Delivery Integrity Analyst to join their Centre of Excellence team. The successful candidate will ensure high-quality delivery across the business, with a focus on risk reduction and compliance.
Requirements
- Proven experience in a Quality Assurance, compliance, or detailed reviewing role within a service-oriented environment.
- Experience writing clear, concise, and comprehensive review reports and quality documentation.
- Exceptional eye for detail and methodical approach to identifying inconsistencies or errors.
Benefits
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance.
- Department based incentives.
- Hybrid/Remote Work
- 33 Days Holiday