Enterprise Customer Success Manager - APAC

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. Join us in unlocking global potential, one human and agent team at a time.

Requirements

• Proven successful experience in localization operations or account management (account management, project management, or vendor management) in the implementation of efficient and measurable processes and a good understanding of translation technologies is highly preferred
• Five years of experience in customer success or account management within B2B SaaS or in a well-established translation company
• Ability to understand the Smartcat product vision and platform functionality in depth

Benefits

• Fully remote team
• Innovating a $100 Billion industry
• High impact role enabling innovation and inclusion in organizations
• Join the rocketship to scale-up 10x and beyond together