Customer Implementation Manager
SkyCell AGUtrecht, Utrecht, Netherlands
Posted October 13, 2025
Full Time
About the Company
Welcome to SkyCell, a Swiss supply chain technology company on a mission to eliminate medicine loss 💊 and achieve net-zero CO₂ emissions 🌍 in pharma logistics. Founded in 2012, we combine innovative hardware, smart software, and expert services to help pharma companies, airlines, and logistics providers reduce risk, cost, and emissions across their supply chains. Our end-to-end platform includes: 🚚 Cutting-edge hybrid containers with a <0.05% temperature excursion rate 📡 AI-powered pharma monitoring, tracking over 5 million shipments annually ✈️ ULD tracking managing more than 100,000 units in real time With a global presence across 255+ airports and seamless integrations with Microsoft, Validaide, and other systems, we deliver full visibility, predictive insights, and proactive intervention as products move from plant to patient. Recognized among the top 1% of sustainable companies globally, sustainability is built into everything we do. Our reusable containers reduce emissions by up to 50%, and our Net Zero Reverse service simplifies global returns while eliminating reverse logistics emissions. Join us in building a safe, secure, and sustainable pharmaceutical supply chain 🤝.
Job Description
SkyCell is revolutionizing pharmaceutical supply chain management through hardware, software, and tailored services. They are seeking a Customer Implementation Manager to guide pharmaceutical companies through the successful implementation of their platform, ensuring value realization and engagement. The role focuses on project management, customer success, and cross-functional collaboration.
Requirements
- Project management skills
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Fluency in English
Benefits
- Hybrid team
- 25 days of paid time off
- Bonus
- Training budget
- Pension
- Hybrid office
