Associate Software Engineer
SitecoreMalaysia
Posted December 2, 2025
Full Time
About the Company
Sitecore is a leading provider of agentic digital experience software, bringing together content, commerce, and data into one composable platform.
Job Description
As an Associate Software Engineer at Sitecore, you will be part of the Product Support team, troubleshooting and resolving complex technical issues related to Sitecore products. You will collaborate with Certified Sitecore Developers globally and participate in a 24x7x365 shift rotation.
Requirements
- Troubleshoot and resolve complex technical issues related to Sitecore products
- Analyse product behaviour and usage patterns to identify root causes
- Develop patches, configuration adjustments, and code examples to support customers
- Collaborate with internal teams to improve product stability and support processes
- Participate in a 24x7x365 shift rotation, including evenings and weekends, as scheduled
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development