Customer Service Representative
Sila ServicesManassas, Virginia, United States
Posted June 30, 2025
30000 - 36000 USD year
Full Time
About the Company
Sila Services is a leading provider of HVAC, plumbing, and electrical services, backed by Goldman Sachs. The company offers a wide range of solutions including high velocity air conditioning, geothermal systems, indoor air quality products, and smart home automation. Sila Services stands out for its employee-first culture, exceptional talent development, and commitment to delivering outstanding results to customers.
Job Description
We are seeking an exceptional Customer Service Representative to join our locally owned and family-run company. This in-office position offers flexible schedules and the opportunity to captivate customers with empathetic listening skills and effortlessly schedule service appointments. With a fantastic reputation in the community and over 40 years in business, we offer stability, growth opportunities, a fun work environment, and a chance to make a difference.
Requirements
- Customer Service and Dispatcher experience
- Sales experience
- Inbound call experience
- Outbound call experience
- Data Entry experience
- Multi-tasking ability
- Service Titan experience preferred
Benefits
- Paid vacation
- Health, Vision, and Dental insurance
- Dynamic work environment
- Family Atmosphere
- Supportive Management
- Team events for employees and their families
- Pride in working for a company that makes a difference in the community
- Box seats to the Caps and Jiffy Lube Live for employees to enjoy
- Ongoing training and professional development
