We are seeking an experienced and customer-focused NetSuite Support Consultant to join our dynamic team. In this role, you will provide expert support and guidance to our clients, helping them maximize the value of their NetSuite ERP systems.
Requirements
- 2+ years NetSuite support experience
- BS, preferably in business, accounting, or IT related field
- Accounting or financial systems background required
- Expertise with approval workflows, electronic payments, Fixed Assets, Deferred Revenue preferred
- Hands-on experience with NetSuite accounting & distribution modules preferred
- Excellent problem-solving and analytical skills, with the ability to manage multiple support requests simultaneously
- Outstanding communication and interpersonal skills; able to explain technical concepts to non-technical users
- Consulting experience is strongly preferred
- NetSuite certifications a plus
- Customer service oriented, with a proactive approach to client support and relationship management
Benefits
- Flexible Time Off Policy
- Paid holidays
- Comprehensive wellness program
- Flexible work arrangements
- Health, dental, vision, life and accident/death/disability insurance options
- HSA employer contribution
- 401(k) with employer contributions
- CPA bonus with four (4) paid exam days & four (4) paid study days
- Tuition reimbursement
- Employee referral bonus program
- Client referral bonus program
- Pet insurance
- FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities