Technical Support Engineer - EMEA
Sigma ComputingLondon, England, United Kingdom
Posted December 1, 2025
Full Time
About the Company
Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions.
Job Description
Sigma is growing rapidly and we are looking for a Technical Support Engineer to join our EMEA team. As a Technical Support Engineer, you will work closely with our customers and teams to diagnose complex technical issues, develop best practices, and contribute to the continuous improvement of our product and support operations.
Requirements
- Industry experience supporting enterprise products for data analytics
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Computer Science fundamentals
- Strong domain expertise in databases and business intelligence
- SQL proficiency
- Ability to properly chart data into logical visualizations
- Excellent verbal and written communication skills
- A strong desire to build scalable processes for issue resolution
- Strong collaboration skills and the ability to work with multiple departments
Benefits
- Equity
- Generous health benefits
- Flexible time off policy
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office