Technical Support Engineer
Sigma ComputingNew York, New York, United States
Posted December 1, 2025
90000 - 125000 USD year
Full Time
About the Company
Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions.
Job Description
We are looking for a Technical Support Engineer to join our award-winning team at Sigma. As a Technical Support Engineer, you will work closely with customers, product, engineering, and go-to-market teams to diagnose complex issues and drive solutions. You will also collaborate with cross-functional groups to create a first-class experience for users of our product.
Requirements
- 2+ years of industry experience supporting enterprise products for data analytics
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Computer Science fundamentals
- Strong domain expertise in databases and business intelligence
- SQL proficiency
- Ability to properly chart data into logical visualizations
- Excellent verbal and written communication skills
- Strong collaboration skills and the ability to work with multiple departments
Benefits
- Equity
- Generous health benefits
- Flexible time off policy
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office