Security and Compliance Manager
SierraSan Francisco, California, United States
Posted February 12, 2026
Full Time
About the Company
Sierra specializes in delivering AI‑powered solutions that transform customer interactions into more personalized, human‑centric experiences. By integrating natural language understanding, sentiment analysis, and real‑time analytics, the company equips businesses to anticipate customer needs and respond with empathy and efficiency. Sierra’s platform is designed for seamless integration across CRM, contact centers, and digital channels, enabling teams to scale high‑quality service without sacrificing the personal touch. Its distinctive focus on human‑first AI—balancing automation with emotional intelligence—sets it apart in the competitive landscape of customer experience technology.
Job Description
We're creating a platform to help businesses build better, more human customer experiences with AI. We're looking for a Security and Compliance Manager to own independent audits and regulatory programs, drive scope definition, and build a centralized security controls library.
Requirements
- 8+ years of experience in security compliance or GRC or security adjacent roles within fast growing technology companies.
- Deep expertise in security compliance frameworks including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, and similar regulatory environments.
- A systems oriented and engineering focused GRC mindset, with the ability to reason about cloud architecture, data flows, and control effectiveness alongside engineers.
Benefits
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension) with Sierra match
- Parental Leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary Benefit Stipend giving people the ability to spend where it matters most
- Free alphorn lessons
