Sierra specializes in delivering AI‑powered solutions that transform customer interactions into more personalized, human‑centric experiences. By integrating natural language understanding, sentiment analysis, and real‑time analytics, the company equips businesses to anticipate customer needs and respond with empathy and efficiency. Sierra’s platform is designed for seamless integration across CRM, contact centers, and digital channels, enabling teams to scale high‑quality service without sacrificing the personal touch. Its distinctive focus on human‑first AI—balancing automation with emotional intelligence—sets it apart in the competitive landscape of customer experience technology.
Open Positions
Product Manager, Agent Development
5-7+ years of experience in product development, past experience in product management, and experience in crafting messages for customers
Software Engineer, Security
Broad security expertise, coding and DevOps skills, and experience securing AI systems and cloud infrastructure
Product Designer
Extensive experience in UI/UX design, passion for understanding user needs, and strong collaboration and communication skills
Enterprise Account Executive, UK
10+ years of experience in enterprise sales, strong communication skills, analytical mindset, and prospecting & lead generation skills
Enterprise Account Executive
10+ years of sales experience, ability to manage complex deals, strong communication skills
Agent Engineer
3+ years experience in software development, past experience in software development roles, degree in computer science or related field, experience with React, Typescript, and Go
Sales Engineer
5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales, experience in relationship-building with potential customers, and ability to connect business problems with Sierra's solutions
Software Engineer, Platform
4+ years of experience building production products, degree in Computer Science or related field, and alignment to company values
Software Engineer, Agent
3+ years of experience in software development, past experience in software development or similar roles, and a degree in Computer Science or related field
Enterprise Account Executive
10+ years of experience in enterprise sales, strong communication skills, and analytical mindset
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