Product Manager, Agent Development
SierraAtlanta, Georgia, United States • San Francisco, California, United States • New York, New York, United States • London, England, United Kingdom
Posted October 7, 2025
Full Time
About the Company
Sierra is a leading provider of artificial intelligence solutions designed to enhance human-centric customer experiences for businesses. Focused on leveraging AI to improve interactions, Sierra aims to make technology more intuitive and empathetic, thereby fostering stronger connections between customers and brands.
Job Description
Sierra is a company focused on building better, more human customer experiences through AI. They are seeking a Product Manager to build and ship AI agents that handle hundreds of customer conversations daily, engaging with customers and driving the product roadmap. The role requires strong technical skills, communication abilities, and a customer-centric mindset.
Requirements
- Build and ship AI agents for thousands of customer conversations a day.
- Engage with customers to assess requirements and present demos.
- Develop and improve AI agents to meet customer needs.
- Shape the product roadmap with a focus on customer success.
Benefits
- Flexible Paid Time Off
- Medical, Dental, and Vision benefits
- Life Insurance and Disability Benefits
- Retirement Plan
- Parental Leave
- Fertility and family building benefits
- Lunch, snacks, and coffee
- Discretionary Benefit Stipend
- Free alphorn lessons
