Customer Support Representative I is responsible for conducting pre-order research, entering customer sales orders, and providing other key activities to assist the overall needs of the Customer Support Department.
Requirements
- Associates Degree or equivalent experience required
- Experience with MS Word, Excel, Outlook and Salesforce
- Knowledge of ERP, CRM and ecommerce platforms is a plus
- Prior data entry experience in an ERP and/or ecommerce platform
- Demonstrated ability to work with detailed information
- Excellent communication skills and ability to work in a fast-paced team environment
- Demonstration of excellent organization skills while managing time sensitive processes
- Experience in the packaging or related industry is a plus
Benefits
- Employee Stock Ownership Plan (ESOP)
- Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
- Competitive hourly rate plus targeted annual bonus plan
- Generous PTO with vacation, sick and floating holidays.
- 401K plan plus matching
