Creative and Content Operations Manager (Hybrid)

Shift Technology is seeking a Manager, Creative & Content Operations to power the processes, systems, and structure behind our global marketing engine. In this role, you’ll plan and prioritize creative resources, manage creative projects from conception to delivery, and develop operational strategies that balance efficiency and impact.

Requirements

• Oversee end-to-end production of all creative projects across digital, print, motion, and web design.
• Forecast and prioritize creative resource needs in order to plan production and delivery timelines, as well as make recommendations on staffing and budget needs.
• Evolve operational processes for creative production, workflows, and best practices to improve visibility, efficiency, and ensure brand excellence.
• Coordinate the delivery of Marketing Operations and Digital Marketing needs for key initiatives, including brand campaigns, product launches, and events.
• Manage publishing for Shift’s external content hub, maintaining standards and best practices to ensure consistency and brand adherence.
• Lead content planning sessions, coordinating global marketing teams across Field, Product, and Brand Marketing teams.
• Monitor and report on content performance across discovery channels, including organic search and GenAI referral traffic, documenting best practices and making recommendations to enhance impact.
• Serve as day-to-day lead for a large-scale website redesign project, partnering with internal and external teams to deliver a best-in-class digital experience.

Benefits

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Company equity
• Multiple Learning and Development opportunities
• Generous PTO and paid holidays
• Mental health benefits
• 2 MAD Days per year (Make A Difference Days for paid volunteering)
• Additional benefits may be offered by country