Partnership Relations and Account Manager

This Partnership Relations/Account Manager role is for a strategic, client-focused individual responsible for managing relationships with commercial partners and clients, from onboarding to renewal, upsells, billing, and collection activities. The role requires coordination with internal teams and a proactive approach to delivering client success and retention. The company delivers technology & services across health, wellbeing, education, and enterprise verticals.

Requirements

• Bachelor’s degree in Business, Communications, Marketing, or related field.
• 5+ years of experience in account management, client success, or partnership relations.
• Strong contract management skills with familiarity using AI-assisted documentation tools.
• Proficiency in CRM and automation platforms (e.g., Go High Level, HubSpot, Salesforce, or similar).
• Analytical mindset with data, NPS/CSAT, and early warning signals for churn.

Benefits

• Base Monthly Fee: USD $1,200 – $1,900 (experience-based)
• Performance Incentives: Up to USD $700 per month tied to renewals, expansions, collections, and CSAT performance.