Application Support Consultant

We are looking for an Application Support Consultant to join our expanding Application Support Team. The role involves providing application support to customers, installing SESTEK products, solving technical problems, and developing customer relationships.

Requirements

• Very good knowledge of SESTEK Products on both front-end and back-end side
• Ability to install SESTEK products for different environments (Test, Preprod and Production)
• Strong command of spoken and written English
• Minimum 2 years of experience working in handling tickets, working with project management, product management and software development teams
• Mid-level technical understanding and management of MS SQL Server and PostgreSQL Server
• At least mid-level database querying skills (Esp. for MS SQL Server)
• Mid-Level management skills for Microsoft Windows Servers, Installation and Configuration of its features such as IIS,.NET Framework...etc. and Linux Servers
• Basic network knowledge (TCP, UDP protocols; MRCP, SIP...etc.)
• Good command of debugging and diagnostic skills
• Common understanding of software application architecture
• Excellent communication skills, customer orientation and organizational awareness
• Successful in time management and compatible with flexible working hours
• Ability to work in a fast-paced environment and can handle changing priorities

Benefits

• Private health insurance
• Meal card
• Transportation allowance
• Monthly budget for external activities with your colleagues
• Incentive for graduate and postgraduate studies
• Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession
• Birthday celebrations, parties, and happy hours, “Welcome to Spring/Fall” events
• Breakfast and healthy snacks at the office all day long