Customer Success Manager

ServiceCore is a rapidly-growing field-service Software as a Service platform for the portable sanitation and dumpster industries. We are seeking an experienced Customer Success Manager to help deliver an out of this world customer experience to our top Enterprise customers.

Requirements

• 2-5 years of experience in a customer success role at a growth stage SaaS company
• Strong project management skills and relationship skills
• Impeccable written and verbal communication skills
• Experience working with a suite of software tools — CRM systems, CSP systems, online support and project management tools, and internal communication tools
• Be comfortable traveling, this role will require on-site trips to get to know our customers and support them in finding success

Benefits

• 12 Company Holidays in addition to an open and flexible PTO policy
• Healthcare, dental and vision insurance
• 401(k) match
• Top tier hardware and company equipment
• A well-stocked kitchen in the Denver office