Operations Team Leader
Service ExpressEngland, United Kingdom
Posted September 2, 2025
46000 - 56000 GBP year
Full Time
About the Company
Service Express is an equal opportunity employer.
Job Description
We're looking for Operations Team Leaders to guide our 24/7 Operations Analysts, ensuring seamless service delivery with a strong focus on IBMi systems. This is a new role where you'll be the driving force behind shift performance, service quality, and continuous improvement.
Requirements
- Proven leadership experience in a technical environment
- Experience with iSeries or Intel platforms
- Strong communication and team leadership skills
- Ability to analyze operational metrics and drive improvements
- Familiarity with ITSM/ITIL practices
Benefits
- Rotating shift schedule with generous downtime
- Continuous development and leadership training
- Collaborative culture with people-first environment
- Visible leadership opportunities with senior leaders and cross-functional teams
