Call Center Supervisor

Serenity Healthcare is redefining what mental wellness looks and feels like. We're not hiring for medical know-how — we're hiring leaders. If you can motivate a team, hit goals, and keep things running smoothly, you'll thrive here.

Requirements

• Minimum 1 year experience as a customer service supervisor
• Background in call center environment is ideal
• Passion for helping patients and developing teammates
• Attention to detail and proven track record of achieving performance metrics
• Clear, confident communication
• Calm under pressure, quick with smart decisions
• Adaptable and driven by results

Benefits

• Competitive pay based on experience
• Fast-growing company = big opportunities for career progression
• Luxe-level benefits: We cover 90% of medical, dental & vision
• 401(k) – because your future deserves self-care too
• 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
• Bring your crew: referral bonuses when you refer great people