Sentral is a network of communities redefining the way people live. They offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. They have a strong commitment to their employees, with a focus on continuous personal improvement, career growth, and diversity in the workforce.
Requirements
- High School Diploma or equivalent required
- A minimum of one year of experience working in hospitality or customer service industry required
- Multifamily experience preferred
- Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors in person, by telephone, and via email or text
- Computer savvy with the capacity to learn and master multiple software systems
- Ability to analyze, organize, prioritize, and follow up with a strong sense of urgency
- Active listening skills, strong attention to detail, and strong organizational skills when responding to inquiries and requests
- Proactive decision-making and problem-solving skills
- Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem
- Ability to work a flexible schedule, including evenings and weekends
Benefits
- Health & Wellness: Multiple medical, dental, and vision health plan options
- Invest in Your Future: 401(k) with a 4% company match
- Time Off That Grows with You: 11 paid holidays and 8 different types of paid time off
- Travel Discount: Team members and their friends and families receive travel discounts when they stay at a Sentral community
- Deep Savings: All team members receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
