Junior Customer Success Executive

Sensat is a geospatial AI business that powers advanced and highly functional digital twins for the world's most critical infrastructure projects. We partner with the world's largest construction, engineering and critical infrastructure companies to help teams digitally visualise, plan and manage projects, providing Project Confidence Through Clarity.

Requirements

• 1-2 years of solid, proven experience in an administration or customer service/support role
• Ability to handle high volume and manage details with rigour
• Comfort with a significant administrative workload and working with customer data
• Willingness to learn the SaaS product landscape and master new tools (Planhat, HubSpot)
• Ability to make business decisions or improvements based on customer data (bonus points)

Benefits

• 30 days of annual leave (in addition to bank holidays)
• Flexible working environment
• £500 personal development fund
• Regular social events
• Mental health support through Spill
• Enhanced Family Leave for those welcoming a new arrival
• Opt-in Corporate health and wellbeing cash plan (offering up to £1700 in cash back annually)
• MacBook, mouse & keyboard and £250 towards setting up your WFH environment
• Pension: with Penfold. Employer contribution of 3%, employee contribution set at 5%
• Cycle to work scheme
• Season ticket loans
• Eye-care vouchers
• Payroll giving
• Fora office membership
• Gym membership
• Fitness classes
• Events
• Dog friendly office