Customer Success Manager - Portugal

The Customer Success Manager will play an important role in helping our Enterprise customers transform the way they assess security risk. The team will design success for a portfolio of enterprise and strategic customers throughout their lifecycle, from onboarding/implementation through upsell and renewal.

Requirements

• Bachelor's degree
• 3+ years of experience supporting B2B customers in a SaaS organization as a customer success manager, technical account manager or similar customer-facing role.
• Knowledge of the tenets of Third Party Risk Management programs and cybersecurity domain experience
• Experience working with C-level Executives that includes meetings, high level presentations, and collaborative discussions.

Benefits

• Competitive salary
• Stock options
• Health benefits
• Unlimited PTO
• Parental leave
• Tuition reimbursements