Customer Service Executive
Seat UniqueLondon, England, United Kingdom
Posted May 29, 2025
Full Time
About the Company
Seat Unique is the leading provider of premium tickets and experiences, redefining premium ticketing, experiences for fans and unlocking revenues for partners. Seat Unique is pioneering a revolution in the ticketing and hospitality industry. By seamlessly blending technology and addressing the key challenges of accessing tickets, Seat Unique provides access to unforgettable experiences for fans and unrivalled revenue opportunities for rightsholders.
Job Description
We're looking for a Customer Experience Executive to join our team at Seat Unique, a company that revolutionises the ticketing and hospitality industry. The role involves ensuring customers have an outstanding VIP experience from pre-event planning to on-site coordination and post-event follow-up.
Requirements
- Channel-agnostic Customer Service
- Customer Excellence
- Customer Interaction
- Product Evolution
- Passion for Ticketing
- Issue Management
- Intranet FAQs
- Collaboration
Benefits
- Employee share options scheme
- Quarterly bonus
- 23 days of annual leave + public holidays
- A top-tier private health insurance package
- Penfold pension scheme
- Learning and development budget
- Employee Referral Scheme
- Cycle to work scheme
- Weekly Deliveroo vouchers
- Access to VIP experiences at live events
