Director, General Manager

This is a Director, General Manager position overseeing and managing the day-to-day business, operation and technical environment and team supporting a client’s core lottery system solution.

Requirements

• Lead the day-to-day operation and relationship for the core lottery platform
• Create, maintain and report against operational, business, and financial plans for the core lottery solution
• Responsible for people leadership including talent development, management, and performance
• Manage the health of the client relationship to ensure contract compliance and extension, revenue growth, fiscal management, client satisfaction and loyalty positioning Scientific Games for future RFP/Bids
• Collaborate across internal departments and teams to cohesively support, manage, and deliver for the lottery jurisdiction
• Design and execute plans to sell additional hardware, software, and solutions to the Lottery site
• Foster a culture of collaboration, continual improvement, and teamwork across the site to ensure the achievement of business goals and objectives
• Accountable for end-to-end issue management and delivery against service level standards
• Ownership of financial performance including budget development, forecasting and
• Utilize data and metrics to measure and optimize performance, improve efficiency, and drive quality standards

Benefits

• Comprehensive benefits package
• 401k Matching
• Relocation Assistance