We are looking for an experienced HR System Support Team Manager to lead a team delivering high-quality HR system support in a complex, international environment. This role combines people leadership, operational service management, and close collaboration with HR and IT stakeholders.
Requirements
- 5+ years of experience in HR Operations, HRIS, Shared Services, or IT service delivery
- 3+ years of experience in system-related operational support (access management, Time & Attendance, case management)
- 2+ years of people management or team leadership experience
- Hands-on experience with case management and ticketing tools (ServiceNow preferred)
- Strong knowledge of SuccessFactors and HR operational processes
- Experience working in a multi-country or global environment
- Strong analytical and problem-solving skills, with experience using KPIs and service data
- Fluent English communication skills
- Strong customer-service mindset and focus on quality, compliance, and risk management
Benefits
- Hybrid working model
- Sports card
- Life insurance
- Inclusive, international working environment
