Join the People Services Team in a Growing Global Knowledge Centre as an HR System Support Specialist. The role involves providing accurate, timely, and compliant Level 2 support for Time & Attendance systems, SuccessFactors access management, and Role-Based Permissions.
Requirements
- Fluent English communication skills
- Advanced knowledge of SAP SuccessFactors
- Intermediate experience with ServiceNow or similar ticketing tools
- 3+ years of experience in HR Operations, HRIS, Shared Services, or IT support
- Experience in access provisioning and managing role-based permissions within SAP SuccessFactors
- Practical experience in case management using ticketing tools (preferably ServiceNow)
- Experience creating or maintaining operational documentation such as work instructions, SOPs, and knowledge articles
- Familiarity with data protection and access security guidelines, including GDPR principles
Benefits
- Hybrid working model
- Sports card
- Life insurance
- Inclusive, international working environment
