Client Success Manager
Rystad EnergyChiyoda, Japan
Posted September 25, 2025
Full Time
About the Company
Rystad Energy is an independent research and intelligence company, dedicated to equipping clients with data, insights and education that power better decision-making. Energy is the lifeblood of our company. Our bottom-up approach starts at the most granular level: we put the pieces together to make sense of the whole picture, create visions for the future and empower the decisions to get there. Our expertise spans energy, climate and the economy, including oil and gas, geopolitics, renewables and clean technologies, supply chains, power markets, and macroeconomics. Founded in 2004 and headquartered in Oslo, Norway, we’ve grown to nearly 900 professionals across 31 global offices. Through a foundation of trust, respect and deep expertise, we deliver customer-focused intelligence, advisory services and ongoing support that helps global decision-makers navigate today’s dynamic markets.
Job Description
Rystad Energy is seeking a Client Success Manager (CSM) to build and maintain strong client relationships in the APAC region. This role involves guiding clients, maximizing the value of Rystad Energy's products and services, and contributing to the growth of the client portfolio. The CSM will work closely with internal teams and be responsible for delivering tailored engagement plans.
Requirements
- Act as clients’ trusted advisor.
- Deliver tailored engagement plans.
- Manage customer lifecycle.
- Identify upsell opportunities.
- Build and maintain client relationships.
- Provide product/service feedback.
- Proactively participate in industry events.
