We are seeking a proactive, detail-oriented Client Services Coordinator to serve as a primary liaison between our clinical teams and client facilities. This role supports office staff by resolving issues in real time and ensuring a seamless end-to-end experience for our clients across the Denver market.
Requirements
- Minimum of 2 years of customer service experience in healthcare, clinic operations, medical office administration, or laboratory support
- Experience working closely with clinical staff (Lead MAs, MAs, CNAs, nurses, office managers)
- Strong organizational, multitasking, and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to operate in a fast-paced environment with multiple priorities
- Strong attention to detail and consistent follow-through
- Proficiency with EMRs, electronic scheduling tools, and documentation systems
- Time-zone awareness for coordinating across multi-state healthcare operations
Benefits
- Health, Dental, and Vision Insurance
- Paid Time Off (21 days annually for full-time team members)
- 7 Paid Holidays
- 401(k) with 50% Company Match up to 6%
- Health Savings Account (HSA)
- Short-Term & Long-Term Disability (RML covers 60% of STD premium)
- Voluntary Life and AD&D Insurance
- 100% Company-Funded Employee Assistance Program (EAP)