Formed in 2003 and now grown to almost 400 people, ROI is an exciting and high-growth business creating incredible automotive customer experiences by unifying people, technology and marketing. ROI has become the chosen long-term partner for 27 of the world’s vehicle manufacturers and 7 of the top 10 automotive finance companies. Looking to the future, ROI leads the way with solutions and technology enabling the automotive industry’s digital transformation with exciting solutions for direct and virtual sales to support the shift towards ecommerce. But in achieving these things there is so much more we can do and be. ROI’s vision is to be a company that people love to work for. We want to be a community where people want to belong and feel they belong, and know they are more than just a number. We work hard to build a company that lives up to our values, and in return we want everyone to feel a deep sense of pride in ROI and what it stands for and go the extra mile to meet the needs of the company, clients, and colleagues. Above all else, this unique culture is the force that drives our success.
Open Positions
Customer Service Advisor
Sharp attention to detail, excellent organisational skills, and a positive attitude
Service Owner – Virtual Account Management
Lead VAM projects, translate client goals, and improve efficiency and client satisfaction
Inside Sales Leader
2+ years of sales leadership experience, CRM and automation tool expertise, analytical skills, and certification in sales leadership
Senior Customer Service Advisor - Commercial Vehicles
Proven experience in commercial vehicle customer service, strong CRM and Microsoft Office skills, excellent communication and analytical skills, exceptional time management and organisational skills, positive and adaptable approach to work
Salesforce Administrator
Bachelors degree and 1-5 years of experience in B2B Salesforce solutions and implementations
Virtual Account Manager - Honda
Proven experience in business development, CRM systems, and MS Office Suite. Strong sales, negotiation, and closing skills. Excellent communication skills