Enterprise Account Manager

Replit is seeking an Enterprise Account Manager to drive retention, expansion, and customer success for their fast-growing customer base. The ideal candidate will have strong communication skills and experience in Customer Success or Enterprise Account Management, preferably in SaaS or developer tools. The role offers a unique opportunity to help customers maximize value from Replit's platform while driving sustainable revenue growth.

Requirements

• 3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role
• Excellent communication skills
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges

Benefits

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities