Digital Collections Manager

The Digital Collections Manager will develop and implement efficient loan collection strategies in a digital lending environment, supervise collections teams, and leverage technology to optimize collection processes. The role involves team management, process optimization, and customer engagement, while ensuring regulatory compliance and reporting.

Requirements

• Develop and implement efficient loan collection strategies.
• Supervise and coach collections officers and agents.
• Leverage technology to optimize collection efficiency.
• Handle escalated customer issues with professionalism.
• Maintain accurate records of interactions, payments, and commitments.
• Ensure compliance with regulatory requirements.
• Provide regular reports and insights.

Benefits

• Competitive compensation
• Work with amazing people
• Beautiful environment
• Flat structure
• Solve complex real-world challenges