Collections Agent
RenmoneyLagos State, Nigeria
Posted July 7, 2025
Full Time
About the Company
Renmoney is committed to improving financial inclusion for underbanked individuals and small business owners in Nigeria by providing accessible financial solutions.
Job Description
As a Collections Agent at Renmoney, you will contact customers to follow up on outstanding payments, negotiate repayment plans, and ensure a positive customer experience.
Requirements
- Minimum of 1 year of experience in collections, customer service, or a related field.
- Strong problem-solving skills and the ability to handle objections professionally.
- Excellent verbal and written communication skills.
- Proficiency in using MS Office Suite and CRM systems.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Bachelor’s degree in Finance, Business Administration, or a related field is a plus.
Benefits
- Competitive compensation
- Work with amazing people
- Beautiful environment with a flat structure
- Solve complex, real-world challenges