Redwood Credit Union is looking for a Part-Time Member Relationship Specialist who will be responsible for providing excellent service to members, selling and referring Credit Union products, and contributing to the success of the branch.
Requirements
- Provide excellent service to all members, volunteers, internal employees, and service providers
- Cross-sell RCU and RCUSG products and services
- Open accounts and match member needs to RCU and RCUSG products and services
- Determine the appropriate loan product(s) to meet the member(s) needs
- Obtain information from member to complete loan application; examine and collect proper loan documents
- Complete loan-funding process and recommend additional products or services to meet member needs
- Research member questions, problems, and complaints and respond with accurate information
- Safeguard member information and ensure confidentiality by following established policy and procedures
- Perform file maintenance on all types of accounts
- Perform accurate teller transactions and reconcile cash nightly
- Conduct audits of Credit Union documents and files
- Answer phone and efficiently complete phone requests
- Participate in branch, departmental, and company meetings
- Perform branch opening and closing duties
Benefits
- Competitive medical, dental, and vision insurance
- Employee performance incentive plan
- Salary Advancement– Merit increase based on performance
- 401(k) program with employer match
- Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
- RCU Discounts and Perks
