IT Service desk support

RayaCX is seeking an IT Service Desk Support Technician to provide technical support to clients and internal employees, troubleshoot technical issues, and maintain IT systems. The role involves responding to support requests, installing and configuring IT equipment, and providing training and support to employees.

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in a similar role
• Strong knowledge of Windows and Mac operating systems
• Experience with Microsoft Office 365 and other productivity tools
• Knowledge of networking concepts and troubleshooting